Bill is professional, knowledgeable, experienced and very cognizant of market conditions. He was most definitely an advocate for me in the buying process; a highly effective negotiator (pulled a rabbit out of the hat when I thought it couldn’t be done!) & he went significantly above expectations in all aspects of the venture pre-offer through and beyond the closing. Possessing exceptional qualities for a great realtor, Bill is SO much more. His honesty and integrity are dominant factors in his business and life practices. He is first and foremost a person of integrity and all of his activities reflect that. He was able to “talk me off the ledge” many times with his calming patience. Constantly offering to help in any way – he delivered on any and all promises. No matter when or why I contacted Bill (even on vacation), he responded quickly and immediately took over any issue. I not only purchased a house, but will be listing my existing home with Bill. Excellence is his standard.